Please use old-style 64 hexadecimal character IDs to send coins to XMR wallets.
You can check your destination XMR wallet here with these steps:
— Type the wallet address in field 8.
— Click ‘Check Address’.
— Check string 14. If you see ‘This is a valid XMR Integrated address’, we don’t support it. It has to be ‘This is a valid Standard XMR address’.
— You can use the address in the string 15. Please do it at your own risk. We strongly recommend confirming the validity of it with your recipient.