Transaction hash (txid) is an identifier used to uniquely identify a particular transaction. All on-chain transactions (the transactions from or to external addresses) have the unique txid that can be seen in transaction’s details. The hash of your transaction usually looks like a random set of letters and numbers. All on-chain transactions (depositing and withdrawing of funds) have the unique txid that can be found in transaction’s details.


In Freewallet apps
Tap on a transaction > Search for Hash in the list > Check your transaction in the blockchain.


In other services
Get transaction details and search for something like Transaction ID, TXID, Transaction Hash etc.


The hash example:

6146ccf6a66d994f7c363db875e31ca35581450a4bf6d3be6cc9ac79233a69d0


If you have a link from a platform like etherscan.io:

https://etherscan.io/tx/0x2446f1fd773fbb9f080e674b60c6a033c7ed7427b8b9413cf28a2a4a6da9b56c


Then you need symbols that follow after "tx/". In this particular example the hash is 0x2446f1fd773fbb9f080e674b60c6a033c7ed7427b8b9413cf28a2a4a6da9b56c


When you ask any questions regarding deposits or withdraws, it is always useful to provide transaction hash in communication with our support specialists.