Don’t worry! Nothing can be lost in the blockchain, and your funds are safely stored in your Freewallet account.


Looks like you’ve created a new profile instead of logging into your previous one. Please log out and then back in using the proper authorization method: it can be with your email and password, via your phone number or through your Google+ or Facebook profile.


Please note the option to reset the password is available only for users registered via email because that’s the only authorization method that requires setting a password.